Returns & Exchanges

At Rendal, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Package the Items

Place the unworn garments with original tags attached into their original packaging to ensure they are protected during transit.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your package.

4

Drop Off and Track

Take your package to the nearest authorized carrier location and keep your tracking receipt until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing